Terms & Conditions

This website is owned and operated by Gift U Idea Limited (hereinafter referred to as "the Company", "we", "us", or "our"). The Company provides all information, tools, and services to you (the User) through this website. By browsing or using this website, you agree to be bound by all the following terms and conditions.

1. Legal Compliance and Scope of Application The Company operates in the Hong Kong Special Administrative Region (HKSAR) and ensures that all operations and products comply with the requirements and specifications of Hong Kong laws and regulations. We cannot guarantee that the products on this website comply with the specific legal requirements of the customer's location (outside of Hong Kong). Customers shall bear the legal responsibility for cross-border purchases themselves.

2. Service and Pricing Policy

  • Right to Price Adjustment: Product prices are subject to change without prior notice.

  • No Price Difference Refunds: All commodity prices are subject to the price at the time of checkout. If the Company conducts any limited-time offers, holiday promotions, or price adjustments after your purchase, no price difference refund service will be provided, nor can the order be cancelled or refunded for this reason.

  • Modification of Services: We reserve the right to modify, suspend, or terminate the services at any time. The Company shall not be held liable to the User or any third party for price changes or service terminations.

3. Exchange and One-Year Warranty Policy

  • Exchange Only, No Refunds: The Company adopts an "Exchange Only, No Refund" policy. Once payment is successful, no refund applications will be accepted.

  • Repair Priority: Products come with a one-year limited warranty. The warranty method is "repair first"; if the technician confirms that the product cannot be repaired, an exchange for the same model will be arranged.

  • Warranty with Receipt: A valid purchase invoice/receipt must be presented when applying for an exchange or warranty service. If the damage is determined to be human-caused after inspection, no exchange or free warranty service will be provided.

4. Order Delivery and Logistics Risks

  • Logistics Options: The Company has recommended freight suppliers, but you may also choose to use other freight services.

  • Definition of Responsibility: If you choose to arrange your own shipping, please contact the Company in advance. All logistics risks shall be borne by the freight company or the customer once the goods leave the Company’s warehouse.

5. Personal Information and Privacy Policy

  • All personal data submitted by you through this store is governed by the Company's "Privacy Policy." Please make sure to read the relevant content in detail before placing an order.